Manage connected tools

After setting up an Integration with a tool, you can connect one or more Streams to that tool.

circle-exclamation

Connecting a Stream to a component in a tool offers the following features:

  • Requests post as tasks in the connected tool component and relevant fields are populated.

  • Changes made to Request fields are reflected in each connected tool component.

  • Conflicts in the Status, Due date, and Assignee fields due to changes made in tools are resolved in the private team channel for the Stream.

  • Thread replies on the Request messages are posted as comments on the tasks in connected tool components.

    This includes uploaded files and edits made to thread replies.

To connect a tool to a Stream, select 🔌Manage connected tools from the overflow menu () in the Streams section of the app home.

circle-info

Each Stream can have one connection to each integrated tool.

The point of connection for a Stream in a tool is referred to as an integration component.

e.g. Projects in Asana or Sheets in Smartsheet

Choose a tool from the menu in the modal to begin the setup process.

Asanachevron-rightSmartsheetchevron-right

Last updated