What is a Request?

A discrete piece of work that is submitted in a Stream

Each Request has the following fields:

  • Status

    Requests have a status of either Open or Closed.

  • Subject

    Requests have a Subject of no more than 140 characters.

    • This field is not editable in Slack.

  • Requester

    Requests have a Requester who submitted the Request.

    • This field is not editable in Slack.

  • Assignee

    Requests can have an Assignee who is a member of the relevant team.

    • This field is optional by default and can be removed from Request forms.

    • If this field is removed from the Request form, only team members will be able to make changes to it.

  • Due date

    Requests can have a Due date.

    • This field is optional by default and can be removed from Request forms.

    • If this field is removed from the Request form, only team members will be able to make changes to it.

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These fields sync with their counterparts in any connected tools. Any other fields attached to a Request will be pushed to tools at submission, but are not editable in Slack.

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