Give Feedback

Unprompted feedback

To give feedback that is not in response to a request, search for 'feedback' in the Slack Shortcuts menu or navigate to the Feedback section of the App Home and click πŸ“¬Give Feedback.

Either of the above actions will trigger the first feedback modal where you will indicate:

  • The recipient of the your feedback

  • Your identification preference

    Anonymous - keep your identity hidden from the recipient

    Identified - show your identity to the recipient

  • Whether to deliver your feedback at 9am

    Local time for recipient

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Depending on admin settings, anonymous and/or identified feedback may be allowed.

If only one identity preference is enabled, the option will not be shown as an input.

Upon submission, the second modal offers a choice of optional templates for your feedback.

  • Use the πŸ“‹Next button to scroll through templates.

  • The πŸ“Custom button will allow you to specify and subject and body from scratch.

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Depending on admin settings, approval may be required required before your feedback is delivered to the recipient.

Requested feedback

To respond to a requst for feedback, click the πŸ”Details button on the request message or in the Feedback section of the Proper App Home and then click the πŸ“€Reply button.

  • Choose whether to deliver your feedback at 9am.

    Local time for recipient

  • Provide feedback in response to the request.

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When responding to a request for feedback, you cannot remain anonymous.

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