Quick Start & Billing

Quick Start

After installing Nightowl, head to the app home tab by clicking the button in the success message you just received, or by searching for @Nightowl as you would a user.

To get familiar with the features of Nightowl without delivering messages to actual conversations, you can create a test channel to use as the sole recipient.

First, send a BCC message.

BCC Messages

Next, create a scheduled message.

Scheduled Messages

Save your scheduled message as a draft message.

Draft Messages

Make a recipient group from your draft message.

Recipient Groups

Configure a recurring message to your recipient group.

Recurring Messages

All Nightowl messages are sent from your user.

Recipients will not be able to tell that you did not send the message.

Billing

To use Nightowl with more than one user or to send messages to more than 25 concurrent recipients, you will need to start a subscription. This won't cost you anything at first, you'll automatically be enrolled in a 30-day free trial.

To use the app more extensively, your monthly¹ subscription cost will change in accordance with the pricing page. These costs will not take effect until the end of the trial.

To configure your subscription, begin your free trial, and get access to the full capabilities of Nightowl, follow the steps below.

To configure your billing settings and start or modify a subscription:

• Head to the Nightowl app home – make sure you are on the Home tab.

• Click the About Nightowl button.

• In the About modal, note the values for each component of billing shown in this modal, then click the 💸 Manage Billing button.

• In the Billing modal, the options you'll see depend on whether you have an existing subscription.

  If a subscription exists, you will be able to click

  • 💳 Manage payment to update your credit card info

  • 🧾 Manage receipt delivery to change the email address where payment receipts are delivered

  If you don't have a subscription yet, you will be able to click

  • 🛒 Upgrade to configure your subscription and begin your free trial

  • 🆘 Get help from another user to request assistance in setting up your subscription

You need a subscription to Nightowl to be configured before you can increase the maximum number of recipients.

If you are receiving messages about failed payment, please update your credit card as described above.

• Once you have configured your subscription, usage-based billing² will apply as described on the pricing page.

If you signed an Order Form with Happybara to purchase access to Nightowl, please see below regarding the superscript notations above.

1. If you agreed to a term other than monthly, you still need to set up the subscription as described above, and you will automatically be moved to a price reflecting the appropriate term following initial configuration.

2. If the Order Form included a fixed rate, usage-based billing will not apply. You will be billed in accordance with the agreed upon terms of your order.